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Lighting the last mile
Development of a training platform for managers and sales agents of last-mile distributors
A combination of online and offline training options focused on making sector specific knowledge, tools and global best practices available.
Partners
USAID
ResilientAfrica Network
Global Distributor's Collective
Expertise
Marketing and distribution
Business model innovation
Digital innovation
Sectors
Renewable energy
Markets
Kenya
Nigeria
Others
Timeline
2020 to 2021
Bridging skills gap for last mile distributors
The 200 members of the Global Distributor’s Collective have reached over 33 million households. They are a key partner in serving low-income communities globally. Agent recruitment and training however is a major cost for many of these organisations. As is ensuring sales levels are high enough for agents to remain interested.
The GDC training platform, ‘Lighting the last mile’, addresses these concerns by making relevant and affordable training available.
Impact
Affordable training to improve business KPIs around agent retention, training cost and sales
40 Last-mile distributors supported
With training on manager and agent level
2,000 agents with improved sales skills
And additional income
Thorough and unified training
The training platform brings together content that so far has been spread out across training providers and other actors in the sector. It will combine the latest expertise on last mile distribution with courses on management skills.
Timeline
Project milestones
Discover
Needs assessment based on extensive existing training experience in the sector.
Define
Training journey design and content development
Develop
Three cohorts will run through the full training program
Deliver
Develop viable business plan to maintain the training platform
Downloads
Resources
More about the GDC
The Global Distributors Collective (GDC) is a collective of last mile distributors around the world. We are dedicated to supporting and representing last mile distribution companies to help them reach unserved customers with life-changing products, and to developing the last mile distribution sector as a whole.
LMD - State of the Sector report
Based on a survey of 72 GDC members from 30+ countries, as well as a series of expert interviews, this first-of-its-kind report highlights the vital role of last mile distributors (LMDs) in creating markets for beneficial products and effectively reaching last mile customers.