Core expertise

Product and service design

Product and service design can simply be defined as new solutions that have a positive impact on people’s lives. These innovations provide people within low-income communities with access to affordable, quality products or services.
Introduction

Our focus

We provide expertise in design thinking, market insights and entrepreneurial guidance to support startups, SMEs (small and medium-sized enterprises), corporates, and other organisations. Together we develop innovative solutions for low-income markets.

At Bopinc we would like to see more inclusive innovations reach the market. The only way to make sure this happens, is if we fail early and learn fast. We take organisation’s abstract thoughts, inspirations and ideas - and translate them into real, concrete and tangible products or services.

We do so by listening to stakeholders, collecting insights locally, and testing propositions and product or service ideas, through a process of rapid prototyping. All of these elements are carefully crafted into an inclusive business model, that leads to a positive impact for those that need it most.

Downloads

Resources

To delve deeper, to better understand product and service design and Bopinc’s role in this area, just download, read or view any of our resources below.

The Art of Selling Toilets to Low-Income Consumers

Four rules to improve your go-to-market approach

The Big Impact of Small Improvements

How Last-Mile Distributors Have Responded to COVID-19 with ‘Incremental Innovation
NextBillion Article

Inclusive innovator DNA

An entrepreneur explains what it take to be an inclusive innovator

Eight ways to strengthen your inclusive innovation training programme

Insights based on our experiences working with 300 Southern African entrepreneurs in the past two years

Connect with us

Want to learn more?

Gerwin is our lead for product and service design at Bopinc, go ahead say hello!

Gerwin Jansen
Projects

Our work in product and service design

Folia Water

Netherlands Space Office

2SCALE | IFDC | SNV

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Project ideas

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We’re looking for companies that are keen to explore what the circular economy could mean to their business. A few project ideas we are eager to pick up.

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